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WELCOME TO ECOJOULES

We at EcoJoules take pride in what we deliver to our customers with transparent approach and by creating an atmosphere excellent service.

Cavity Wall Insulation

Cavity wall insulation is a cost-effective way of reducing the amount of heat lost through the walls of your home and reducing your Carbon Footprint By Installing Cavity Wall Insulation
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ECO

A new Energy Company Obligation will integrate with the Green Deal, allowing supplier subsidy and Green Deal Finance to come together into one seamless offer to the consumer.

Loft Insulation

Loft insulation helps to prevent this problem by adding an insulating layer between the roof of the house and the heat-producing rooms.
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GREEN DEAL

eco houseThe Energy Act 2011 includes provisions for the new 'Green Deal', which intends to reduce carbon emissions cost effectively by revolutionising the energy efficiency of British properties.

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Green Deal

eco houseThe Energy Act 2011 includes provisions for the new 'Green Deal', which intends to reduce carbon emissions cost effectively by revolutionising the energy efficiency of British properties.

The new innovative Green Deal financial mechanism eliminates the need to pay upfront for energy efficiency measures and instead provides reassurances that the cost of the measures should be covered by savings on the electricity bill.

ECO

A new Energy Company Obligation will integrate with the Green Deal, allowing supplier subsidy and Green Deal Finance to come together into one seamless offer to the consumer.

Domestic Customers

Domestic CustomersConsumer protection will be vital to underpin the success of the Green Deal and will be built into every stage of the customer journey. In the event something goes wrong for the customer, clear and accessible mechanisms to enable redress will be vital.

Consumers are protected throughout the Green Deal customer journey through:

  • An impartial advice line and website;
  • Safeguards on the selling of the Green Deal;
  • An objective assessment from an authorised assessor;
  • Existing legislation governing mis-selling, unfair trading practices and consumer credit agreements
  • The requirement for the improver to obtain the necessary consents;
  • Authorised installers meeting high standards;
  • Clear obligations on Green Deal participants to work within a robust Code of Practice;
  • Clear confirmation procedures before the Green Deal charge can start to be collected;
  • Collection of the charge through the electricity bill, which is regulated by OFGEM;
  • Clear processes to follow when a property changes hands, to ensure people know about the Green Deal before they move in; and
  • Making it clear before a customer enters into a Green Deal plan, situations when a customer may be required to pay the Plan off early.

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